Garage Door Spring Replacement
Customer Issue: Mr. Wheeler noticed that his garage door seemed to fall shut, rather than slowly lower down.
Our Solution: Our experts looked over the system and found that one of the extension springs had snapped, hence causing the door to struggle with operating correctly. After disconnecting the opener for safety, the old spring parts were removed and a new one was installed into place.
Opener Remote Control Failed
Customer Issue: Remote stopped working.
Our Solution: We first checked to make sure the problem was not dead batteries or some electrical issue with the opener itself. We then replaced the damaged remote with a new Genie 3-Button Remote G3T-R and calibrated it with the customer's opener.
Customer Issue: Wanted to replace old opener.
Our Solution: We first inspected the customer's steel door to figure out which opener types would be compatible with it. We then suggested a couple of different models, and the customer decided to go with the Genie Chainmax 1000 Chain Drive Garage Door Opener ¾ HPC. After removing the old unit and installing the new opener for him, we made sure the door had no trouble opening and closing effortlessly.
Customer Issue: Garage door springs were wearing out too soon.
Our Solution: We weighed the garage door and discovered that the springs were wearing out fast because they were too small. We replaced the old springs with a larger set.
Customer Issue: The customer's screw drive garage opener makes loud squeaking noise when operating.
Our Solution: The garage motor needed a minor tune-up. We applied oil along the length of the rod to make it quieter and smoother when working.
Customer Issue: Garage door doesn’t reverse when object is in its path.
Our Solution: The sensors needed adjusting to get them properly aligned again. We tested the door to make sure it was fully safe to use.